Customer Service December 01, 2025 09:08 Updated From Monday to Friday, from 9:00 to 12:30 and from 14:00 to 17:00.Telephone +39 02 3930 9995 | E-mail help@tucanourbano.com Related articles I need warranty assistance, what should I do? How can I make a return? I searched for my scooter model, and there is no specific Termoscud®. Which one should I choose? Discover the Theft Protection The retailer required me to provide the proof of purchase for the first warranty replacement. I still have an issue and am within the warranty period, but I no longer have the proof of purchase. What should I do?