After completing your order, it will remain in processing at our warehouse.
When your package is shipped, you will receive a confirmation email containing the tracking number associated with your order, which can be checked on the courier's website.
Don't worry if the tracking link appears inactive or incorrect; it will be activated as soon as the courier takes charge of the shipment.
Log in to your account to track your shipment >> Log in
Always check the link you received to verify any previous delivery attempts and possible issues the courier may have in locating your address.
Please note that couriers do not deliver by appointment and no phone contact is provided. Additionally, if a delivery attempt fails, your order may be delivered to a pick-up point without prior notification. For this reason, we recommend keeping a close eye on your tracking information.
Still have questions? Our chat is available to answer your questions in real time! Try it now by clicking on the 💬 symbol at the bottom right corner of the screen. If your issue is not resolved, you will be redirected to the contact request form for our Customer Service.
Also read Shipping times.