Did you receive a damaged package? We’re sorry about that.
If the courier delivered a damaged package but the items inside are intact, you can use a different box to make a return if necessary.
If not only the packaging but also an item is damaged, or if you still have doubts, our chat is available to answer your questions in real-time! Try it now by clicking on the 💬 icon in the bottom right corner of the screen. If your issue remains unresolved, you will be redirected to the contact request form for our Customer Service.
Also read: How to make a return
Also read: Did you receive a defective product?