If you purchased from a retailer or physical store and lost the receipt/proof of purchase, you can try retrieving the transaction from your online banking.
If you are unable to find the transaction as proof of purchase, unfortunately, we cannot confirm the warranty, and any returns or replacements will be at your expense.
If, however, you purchased on this website, you can try logging into your account and checking your orders: click here to log in.
Still have questions? Our live chat is available to assist you in real-time! Try it now by clicking on the 💬 icon in the bottom right corner of the screen.
If your issue is not resolved, you will be redirected to the Customer Service contact form.