The retailer required me to provide the proof of purchase for the first warranty replacement. I still have an issue and am within the warranty period, but I no longer have the proof of purchase. What should I do?

The warranty is valid for 24 months from the date of purchase, so you can contact the retailer again and request further assistance.

If you no longer have the receipt/proof of purchase, you can try retrieving the transaction from your online banking.

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